The Sollis Panelcraft Commitment
1. Committed to first class service - We take great pride in our quality of service, from the moment your vehicle arrives, to the moment your vehicle leaves our premises. We aim to attain the highest possible standards in all work we undertake and the servives we provide.
2. Committed to Quality Training - We believe our staff are only as good as the training they receive that is why ALL our technicians receive factory training with all our manufacturers to obtain the highest levels of qualification possible for the areas they are responsible for. We invest in this training as we believe it ensures quality of service throughout all the departments and improves the skill base and motivation of our staff to continue pushing our business forward.
3. Committed to ensure the highest "duty of care" - Duty of care is a phrase that is becoming more and more important within our industry. It means both ourselves and your insurance company are duty bound to ensure that any repaires undertaken are done to manufacturer approved standards. This ensures that a vehiclel is returned to a pre accident condition and, in the event of another accident will behave as expected. Your insurance company must ensure that your repairs are carried out by technicians with the skill and resources to return your vehicle to pre-accident condition.
4. Committed to using the highest quality materials - Many of our rivals manage to keep the costs low with the use of inferior quality parts and paints. Here at Sollis we only use manufacturer approved parts and paint. Not only does this ensure the highest quality of finish but it also ensures that the vehicle is returned to the exact specification laid out by the manufacturer.
We stand by our commitment, which is why we can confidently guarantee our repairs for the lifetime of the car.